Privacy policy

DERMAGLEAUX PRIVACY POLICY

This Privacy Policy was last updated on April 4, 2026.

You linked to this Privacy Policy ("Privacy Policy") via a product website owned by DERMAGLEAUX ("Company", "us", "our" or "we"). This Privacy Policy applies to all websites owned and operated by the Company, including https://dermagleaux.com (the "Website").

In this Privacy Policy, we describe how we collect, use, store, share and disclose your Personal Information.

Personal Information Defined
Categories of Personal Information We Collect
Sources From Which We Collect Information
Purpose for Collection and Use of Personal Information
Legal Basis for Processing (GDPR)
With Whom We Share or Disclose Personal Information
Use of Deidentified or Aggregate Information
Cookies and Other Tracking Technologies
Information Security
Your Privacy Rights
Data Retention
Children's Privacy
External Links
Social Media
International Data Transfers
Notification of Changes
Contact Information

1. PERSONAL INFORMATION DEFINED

"Personal Information" (also referred to as "Personal Data" under the UK GDPR and EU GDPR) means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household. Personal Information does not include publicly available information or aggregated information that does not include personal identifiers.

2. CATEGORIES OF PERSONAL INFORMATION WE COLLECT

We collect the following categories of Personal Information about you when you visit our Website or otherwise interact with us:

Identifiers. Contact information such as your name, billing and delivery addresses, and email address. If you choose to have your purchase delivered to another person's address, we will collect that person's name and delivery address.

Customer Records. Your name, address, telephone number, and payment card details (we do not store full card numbers; only the last 4 digits are retained for reference).

Commercial Information. Information about your purchases and related transactions.

Demographic Information. If you volunteer such information, demographic information such as your age or gender.

Internet or Other Electronic Network Activity. We may collect Personal Information using technology related to your use of the internet and your devices, such as your IP address, browser ID, device functionality (including browser, operating system, hardware, mobile network information), device location, device characteristics, city, time zone, and referring URL when you use our Website.

3. SOURCES FROM WHICH WE COLLECT INFORMATION

We may collect your Personal Information from the following sources:

Information You Provide To Us. We may collect Personal Information which you provide to us directly when you visit our Website, make a purchase, create an account, subscribe to our newsletter, or otherwise communicate with us.

Using Technology. We use cookies and other tracking technologies, as defined in Section 8 below, in order to collect and store information concerning your use of the Website. This includes information such as which pages are most popular and remembering you and your preferences, your IP address, unique identifiers, device functionality (including browser, operating system, hardware, and mobile network information), device location, device characteristics, city, time zone, and referring URL. This usage information may be stored or accessed using a variety of technologies that may be downloaded to your personal computer, browser, laptop, tablet, mobile phone or other device whenever you visit or interact with our Website.

Information Provided by Third Parties. We may collect Personal Information from third parties such as information we receive from payment processors when you make a purchase, from service providers that deliver marketing communications on our behalf, and from third parties which help us understand traffic and usage of our Website.

4. PURPOSE FOR COLLECTION AND USE OF PERSONAL INFORMATION

The Company collects and uses your Personal Information for the following reasons:

Customer Service: To provide support to our customers.
Orders: To process orders and fulfil your order requests; to handle returns or exchanges.
Product Improvement: To improve our products, our product selections and your shopping experience on the Website.
Providing Information to You: To provide you with information, to send you electronic newsletters; to provide you with special offers or promotional and marketing materials; to let you know about products, services or upcoming events; to notify you of recalls or provide other information about products you have purchased; to notify you about changes to the Website and/or Website policies, including this Privacy Policy.
Personalisation: To customise your experience on the Website or to serve you specific content or ads that may be relevant to you.
Competitions and Promotions: To offer you the opportunity to participate in competitions, giveaways or other promotions.
To Operate Our Business: To maintain financial and business records; to meet our legal obligations.

5. LEGAL BASIS FOR PROCESSING (GDPR)

Under the UK GDPR and EU GDPR, we are required to have a lawful basis for processing your Personal Data. We rely on the following legal bases:

Performance of a Contract: Processing is necessary for the performance of a contract with you, such as when you place an order on our Website.
Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our products and services, preventing fraud, and marketing (where you have not opted out). We always balance our interests against your rights.
Consent: Where you have given us clear consent to process your Personal Data for a specific purpose, such as subscribing to our marketing emails. You have the right to withdraw your consent at any time.
Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

6. WITH WHOM WE SHARE OR DISCLOSE PERSONAL INFORMATION

We may share or disclose your Personal Information with others including as follows:

Service Providers. We may disclose your Personal Information to certain persons or organisations that provide us support services. For instance, we use email and hosting service providers, payment processors, shipping companies, data management service providers, marketing companies, IT service providers, and companies that assist in preventing or deterring fraud ("Service Providers"). We may disclose Personal Information to our Service Providers solely as appropriate for them to perform their functions pursuant to a written agreement, but they are not permitted to use such information for any other purpose. We do not share your payment information with unaffiliated third parties unless you authorise us to do so, or if it is necessary to fulfil our responsibilities, including, but not limited to, delivering a product or service that you order.

Third Parties. We may share your Personal Information (e.g. your name, email address, mailing address) with social media platforms, our business partners and other third-party organisations to provide you with information about products, services and special offers we think may interest you, where permitted by applicable law.

Professional Advisors. We may disclose your Personal Information to our professional advisors, such as our attorneys, accountants, financial advisors and business advisors, in their capacity as advisors to us.

Government Officials and Law Enforcement. We may disclose Personal Information to meet legal obligations and to respond to governmental requests or court orders; when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with the rights of the Company; or as otherwise required by law.

Parties to a Business Transaction. We may disclose or share Personal Information when we engage in certain business transactions. For instance, we may share Personal Information in connection with a merger, consolidation, restructuring, the sale of substantially all of our equity interests and/or assets or other corporate change.

7. USE OF DEIDENTIFIED OR AGGREGATE INFORMATION

We may use Personal Information in an aggregate or deidentified manner for internal business purposes, such as generating statistics, developing marketing plans, customising content, and improving the Website. If we deidentify your Personal Information, we will not attempt to reidentify that Personal Information.

8. COOKIES AND OTHER TRACKING TECHNOLOGIES

We use cookies, beacons, pixels, tags and other tracking technologies to serve you targeted advertising and to perform analytics regarding use of the Website ("Cookies and Other Tracking Technologies"). We may use tracking technologies in connection with our Website, which may include the collection and storage of information about your online activities over time and across third-party websites or online services. We receive reports based on the use of these Cookies and Other Tracking Technologies on a deidentified and aggregated basis.

Targeted Advertising. We and our third-party partners use cookies to collect or receive information to serve you with targeted advertising. If you do not wish to receive targeted advertising from us on third-party sites, you can learn more about your ability to limit targeted advertising as described in Section 10 of this Privacy Policy.

You may adjust your cookie settings for our Website by using our cookie banner displayed when you first visit the Website.

9. INFORMATION SECURITY

We use reasonable physical, administrative and technical safeguards to protect the security of your Personal Information. Please note, however, that although we employ such security measures, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

10. YOUR PRIVACY RIGHTS

Under the UK GDPR and EU GDPR, you have the following rights in relation to your Personal Data:

Right of Access: You have the right to request a copy of the Personal Data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete Personal Data.
Right to Erasure ("Right to be Forgotten"): You have the right to request that we delete your Personal Data, subject to certain legal exceptions.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your Personal Data in certain circumstances.
Right to Data Portability: You have the right to receive your Personal Data in a structured, commonly used, machine-readable format and to transmit it to another controller.
Right to Object: You have the right to object to the processing of your Personal Data, including processing for direct marketing purposes.
Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority. In the UK, the supervisory authority is the Information Commissioner's Office (ICO) at https://ico.org.uk.

To exercise any of these rights, please contact us at support@dermagleaux.com. We will respond to your request within one (1) month, as required by applicable law. This period may be extended by a further two (2) months where necessary, taking into account the complexity of the request.

Browser Settings. Most browsers automatically accept Cookies. You can disable this function by changing your browser settings, but disabling Cookies may impact your use and enjoyment of the Website. You cannot disable all Cookies, such as Cookies that are essential to the functioning of the Website. You can manually delete persistent Cookies through your browser settings.

Email Marketing. If for any reason you would no longer like to receive email marketing messages from the Company, you may follow the unsubscribe instructions contained within our promotional emails. Please allow up to ten (10) days for us to process your request. Please note, if you opt not to receive marketing emails from the Company, you may still receive "transactional" email messages regarding your account, use of the Website or your order (e.g., order confirmation, shipping information, customer service notifications, etc.).

11. DATA RETENTION

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements. When your Personal Data is no longer required, we will securely delete or anonymise it.

12. CHILDREN'S PRIVACY

Our Website is intended for a general audience. We do not knowingly collect Personal Information from children under the age of 16. We will delete any Personal Information collected that we later determine to be from a user younger than the age of 16. If you are a parent or guardian of a child under the age of 16 and believe your child has disclosed Personal Information to us, please contact us at support@dermagleaux.com.

13. EXTERNAL LINKS

Our Website may offer links to and from other third-party sites. Other sites have their own privacy policies. If you visit one of these sites, their privacy policy will apply to any Personal Information they collect on those sites, rather than this Privacy Policy.

14. SOCIAL MEDIA

Our Website includes social media features ("Features"), such as the Facebook Like button, and widgets, the "Share This" button or interactive applications or mini programs that run on our Website. These Features may collect your IP address, which pages you are visiting on our Website, and may set a cookie to enable the Feature to function properly. If you click on social media icons on the Website (such as for Facebook, Instagram or TikTok), those actions may be associated with, and we may have access to, the Personal Information you provided on those third-party sites or applications. Your interactions with these Features are governed by the privacy statements of the company providing them. You should review the applicable third-party privacy policies before using such third-party tools on our Website.

15. INTERNATIONAL DATA TRANSFERS

Our Website is operated from and primarily intended for users located in the United Kingdom and the European Economic Area (EEA). If your Personal Data is transferred to a country outside the UK or EEA, we will ensure that appropriate safeguards are in place in accordance with the UK GDPR and EU GDPR, such as Standard Contractual Clauses or other approved transfer mechanisms, to protect your Personal Data.

16. NOTIFICATION OF CHANGES

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Website prior to the change becoming effective. As we may make changes, we suggest that you periodically consult this Privacy Policy.

17. CONTACT INFORMATION

If you have any questions about our Privacy Policy or our privacy practices, please contact us:

DERMAGLEAUX Email: support@dermagleaux.com Website: https://dermagleaux.com