
Product Questions
Everything about GLEAUX ONE+ — pick a topic to begin.
GLEAUX ONE+ is a pen-style sonic dermaplaning device. A precise single-use edge glides across your skin with gentle sonic vibration, removing facial hair and lifting away dead skin in the same pass. It’s rechargeable and made for use at home.
Anyone who wants smooth, hair-free skin without pain or appointments — from fine peach fuzz to coarse, dark chin and upper-lip hair, including hair that comes with hormonal changes, PCOS or menopause. It works on every skin tone.
GLEAUX ONE: the device, 1 blade pack (a 1-month supply), a charging cable and the Dermaplaning Guide. GLEAUX ONE+: the device, 3 blade packs (a 2-month supply), a FREE Post-Blade Calm Cream, a FREE discreet travel case, a charging cable and the Dermaplaning Guide.
No. The edge cuts hair at the surface instead of pulling it from the root, and there’s no heat or light involved. Most people describe the feeling as a soft, gentle glide. Hold your skin taut and let the vibration do the work — no pressure needed.
It works on the same principle — cutting hair at the surface — but it’s a different tool. The precision edge is made for the face, the sonic vibration gives a smoother, more controlled glide than a manual blade, and it exfoliates as it goes. A fresh edge every session means fewer nicks and no dull-blade irritation.
Cleanse and fully dry your face. Click in a fresh Microfine Edge and switch the device on. Hold your skin taut with your free hand and glide in short, light, downward strokes with the edge at a low angle to the skin. Afterwards, rinse or wipe your face and apply a gentle serum or moisturizer. Your Dermaplaning Guide walks you through every step.
Dry. Clean, completely dry skin gives the smoothest, most precise glide. Skip oils and creams before your session and apply your skincare afterwards.
For a full-face session with exfoliation, once a week is plenty. For stubborn chin or upper-lip hair that grows back quickly, you can touch up those spots whenever you need to, as long as the skin is calm and unbroken.
Rinse or wipe your face, then apply a gentle, hydrating serum or moisturizer. Freshly exfoliated skin is more sensitive to the sun, so wear a broad-spectrum SPF and avoid strong acids or retinoids for a couple of days.
Cheeks, upper lip, chin, jawline, sideburns and forehead. Keep away from your eyes, eyelids, lips and eyebrows, and go around moles or raised spots.
No — that’s a myth. Dermaplaning only cuts hair at the surface and never touches the follicle, so it can’t change how thick, dark or fast your hair grows. Regrowth can feel blunt at first simply because the tip was cut straight across.
Hair grows back on its natural cycle. Fine peach fuzz usually takes a few weeks to return; coarse, hormonal hair can be back within a few days. The difference is that a touch-up takes a minute, doesn’t hurt and can’t make anything worse.
Yes. The edge cuts any hair at the surface, whatever its thickness or color — including coarse chin and jaw hair linked to hormones, PCOS or menopause.
No, and nothing that works at the surface is. GLEAUX ONE+ gives you smooth skin fast and painlessly, whenever you want it. It’s also a safe routine to keep while you consider or go through longer-term treatments.
Yes. Unlike lasers and IPL, which need dark hair to target, a blade works on every hair color — including blonde, red, white and grey.
Yes. GLEAUX ONE+ uses no light and no heat, so it works the same way on every skin tone, from very fair to very deep.
Generally yes — use light strokes, a fresh edge and clean, dry skin, and don’t go over the same area repeatedly. If your skin is very sensitive, try a small patch first and wait 24 hours.
Never glide over active breakouts, inflamed spots or open blemishes. You can work carefully around them on clear skin, and always start with a fresh edge.
Pause retinoids and strong exfoliating acids for a few days before and after a session, and don’t dermaplane right after a chemical peel or laser treatment. When in doubt, ask your dermatologist.
Skip your session on sunburnt, broken or irritated skin, over cold sores, active acne, or during an eczema, psoriasis or rosacea flare. If you’re pregnant, have a skin condition or are under a dermatologist’s care, check with your doctor first.
Connect the included charging cable to the device and to a USB power source. Give it a full charge before your first session, and follow the charging instructions in your Dermaplaning Guide.
Switch the device off, remove the used edge carefully and click a fresh Microfine Edge into place. Your Dermaplaning Guide shows each step with pictures.
One session. Microfine Edges are single-use, so every glide starts sharp and hygienic. Dispose of used edges safely, out of reach of children.
Switch it off and remove the edge first. Wipe the device with a clean, dry or lightly damp cloth and let it air-dry. Don’t submerge it in water.
Yes. It’s cordless and pen-sized, so it slips into a makeup bag. Keep fresh edges in their packaging and pack the charging cable so you can top up on the go.

General Questions
Shipping, returns, orders and your device — all in one place.
We process and dispatch orders within 1–3 business days. The estimated delivery time for your address is shown at checkout, and every order ships with tracking.
Yes — standard shipping is free on every order. Express shipping is free on orders of $89.00 or more, which includes every GLEAUX ONE+ kit.
We ship to every country available at checkout. Delivery times and any import duties vary by destination and are shown at checkout where available.
As soon as your order ships, we'll email you a tracking link. You can also check the status anytime from our Track Your Order page or by logging into your account.
We’re sorry — that’s on us to fix. Contact our team within 14 days of the expected delivery date and we’ll track it down or send a replacement at no extra cost.
Every GLEAUX ONE+ comes with a 60-day money-back guarantee. If you’re not happy — even after using it — contact us within 60 days of delivery for a full refund of the product price. No restocking or processing fees.
Just contact our support team with your order number and we’ll walk you through it. Please don’t ship anything back before you hear from us.
Once your return is approved, we issue your refund to the original payment method within 5–7 business days. Depending on your bank, it may take a few extra days to appear on your statement.
If a return is due to a defect or an error on our part, we cover return shipping. For other returns, return shipping is the customer’s responsibility — we never add restocking or processing fees.
For hygiene reasons, used Microfine Edges can’t be returned. Dispose of them safely and send back the device and cable — that’s all we need for your refund.
We accept major credit and debit cards, plus the express payment options shown at checkout.
We move quickly to get orders out the door, so please contact us as soon as possible. If your order hasn't entered fulfillment yet, we'll happily update or cancel it for you.
Check that the code is entered exactly as written and hasn't expired, and note that only one code can be applied per order. If it still won't apply, reach out and we'll sort it out for you.
Yes. Checkout is fully encrypted and processed through Shopify's PCI-compliant system, so we never see or store your full card details.
Any applicable sales tax is calculated automatically at checkout based on your shipping address and local tax rules, so the total you see is the total you pay.
Every kit comes with blade packs: GLEAUX ONE includes 1 pack (a 1-month supply) and GLEAUX ONE+ includes 3 packs (a 2-month supply). Need more? Contact our team and we’ll sort you out.
For hygiene, we recommend one device per person — and always a fresh edge for every session.
Yes. Every box includes a Dermaplaning Guide with step-by-step instructions, aftercare tips and safety information. Please read it before your first session.
Use GLEAUX ONE+ on clean, completely dry skin — dry skin gives the best glide. Keep the device dry and never submerge it in water.
Dermaplaning works only at the surface of the skin, but pregnancy can make skin more sensitive. Check with your doctor or midwife first, and patch test before a full session.
Still need help?
Can’t find the answer you’re looking for? Our team is here to help — with your order, your GLEAUX ONE+ or building the right routine for your skin. We usually reply within one business day.